After filling out our onboarding Form, our team will curate content and get it scheduled. We will also provide you an email with login information to the dashboard and to approve the content.

The service includes posting to Twitter, Facebook, and LInkedIn. Additional charges are for Instagram due to limitations on posting.

Your GHL team will not monitor comments left on your clients’ social media accounts. Our recommendation is that you enable your notifications in order to engage on behalf of your client or educate your teams on proper responses with business etiquette in order to improve engagement for the campaigns organically.

Facebook, Instagram, Twitter, Google My Business (Google Posts), and LinkedIn. From one place, business owners can publish content to multiple social sites with the push of a button, utilize in-line conversations so the context of interactions isn't lost and schedule a calendar of posts.

We can absolutely provide stock images if requested and required. However, we recommend that you provide professional images of the business to ensure an authentic and engaging Facebook or Instagram campaign.

The setup fee will be charged upon activation. You'll be charged the first month 1-2 days before the campaign launch date. The following months will be charged on the anniversary date of your campaign launch.

This depends on the needs of each client. For whitelabeled services, only the agency should need access. If we are providing SMM services directly to the client, then they can have access. Whoever will be approving SMM content is who receives the invite to ContentCal.

Posts are created on a monthly basis and available for approval or revisions one week in advance of any given months start.

Our timeline to have SMM posts ready for approval and posting is 2-3 weeks after the onboarding call. You should expect to see 2 weeks of posts ready for review at that time assuming that account access is granted on or immediately after the onboarding call and the approval process on the client side is handled in a timely manner. After the intial drop of 2 weeks posts, the SMM team will build out a month of posts at a time.

You will receive a notification directly from ContentCal when posts are ready for review. You can also request that your AM notify you via email on your onboarding call.

You can request revisions or disapprove posts directly in Content Cal. Please keep in mind, revisions or disapprovals will take 2-3 business days to resolve. You can review this guide from Content Cal on requesting edits to posts: https://www.contentcal.com/help/our-guide-to-posting-content-and-approving-content/#:~:text=Cancelling%20a%20post%20in%20ContentCal,to%20why%20you%20rejected%20it.

You need to approve the posts in ContentCal prior to the scheduled posting date in order for the post to go live. Please review this guide from ContentCal on how to mark posts as approved: https://www.contentcal.com/help/our-guide-to-posting-content-and-approving-content/

Yes, you can connect your own social profiles in ContentCal without providing login credentials to GHL. Please note, we cannot begin services without the social profiles connected. Please see this resource on how to connect your profiles in ContentCal: https://www.contentcal.com/help/connecting-social-profiles/